Microdowell BAYCOM 2200 Series Bedienungsanleitung PDF herunterladen (Seite 14)

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Unied Messaging

Uniﬁed Messaging (UM) provides single-point, local or remote access to voice, fax and email messages

from a multimedia PC. Plus, it’s easy to install and set up. UM helps SMBs be more productive by

allowing users to conveniently manage their entire inbox, review messages off-line and archive messages

to their computers. Users can listen to voice mail, save or forward messages, view faxes on-screen and

forward them as email, or even use caller ID to go straight to the message they’ve been waiting for.

The Nortel UM client supports Microsoft Outlook, Lotus Notes, Novell GroupWise and other

email corporate solutions. BCM50 and BCM450 also add integration of Instant Messaging via

MSN Messenger, so users can launch an Instant Messaging (IM) session directly from a voice or email

message. Additionally, BCM450 supports up to 300 UM seats and 400 hours voicemail storage capacity.

Message Forwarding

BCM Message Forwarding will be available on BCM450 soon after General Availability (GA) (via the BCM

Value-Add Program). Currently available on BCM50 Rls. 3.0, Message Forwarding sends a notiﬁcation email when

a voice or fax message arrives in a subscriber’s mailbox. It also includes an option that attaches a compressed WAV ﬁle

to the forwarded email, so the user can play the voice message or display the fax message on the destination device.

Message Forwarding is compatible with:

•

BlackBerry

smartphones, Windows

Mobile, Apple

iPhone, Palm

, Nokia

and other PDAs

•

Mac OS

™

Mail

•

Thunderbird

™

•

Outlook

Web Access

•

And more.

Message Forwarding is activated with the existing Uniﬁed Messaging authorization codes.

Automated Attendant

Automated Attendant answers calls 24/7 with personalized greetings and intelligent routing to the

appropriate employees. With features such as call transfer, calling name display, CCR levels and more,

Automated Attendant helps reduce the number of dropped calls and increase customer satisfaction.

Message Forwarding

Automated Attendant

Unied Messaging

Intelligent Routing 24/7

Automated

Attendant

Employee

1st choice

Employee

2nd choice

Employee

3rd choice

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